Shipping policy


Last Updated: July 19, 2026

Thank you for shopping with Introvart. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During product launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp (where available) so you can monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.

Additional shipping charges may apply for reshipping.

Address Accuracy

Please ensure that your shipping address, phone number, and email address are accurate when placing an order.

Introvart is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Damaged Packages

If your package arrives visibly damaged or appears to have been tampered with, please take photos before opening it and contact our support team within 24 hours of delivery.

Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier operational issues

  • Natural disasters or unforeseen events

We appreciate your patience in such situations.

International Shipping

International shipping is currently not available. We currently ship only within India.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team through our Contact page.